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Terms & Conditions

All orders placed with motalines.co.uk are subject to the terms listed below. No variation to these terms shall be valid or effective. These do not supersede statutory rights under the Sale of Goods acts but are designed to clarify the principles and procedures by which we work. Please read our Terms and Conditions of Sale and register your agreement at the foot of the page.

PAYMENT TERMS: Dispatch will not take place until payment is received in full by Credit/Debit card or cheque,  unless a Credit Account has been agreed and established. (Business customers only - subject to Credit Status Checking and at the discretion of motalines.co.uk.

CREDIT ACCOUNT TERMS: Payment for goods purchased on an agreed Credit Account, MUST be made in FULL within 30 days of the invoice date. Interest will be charged on overdue invoices and shall accrue from the date when payment becomes due and on a day to day basis, until payment is made in full. Interest will be charged at a rate of 5% above HSBC Plc's base rate and will accrue at such a rate after, as well as before any court judgement.

PRICES: Charged for goods will be those current at date of dispatch.

CURRENCY: All prices on this site are quoted in pounds sterling (currency symbol £). Payments must be made in pounds sterling (credit card sales will be charged in your local billing currency by your credit card provider).

VAT: Prices shown are exclusive of Value Added Tax (VAT). VAT will be charged on all sales to residents of the EU making personal purchases. If a valid EU VAT Registration number is provided at the time of ordering, goods will be shipped to non-UK residents of the EU net of VAT. All purchases made by customers outside the EU are charged at the VAT-free price shown.

DUTIES & LOCAL TAXES: Purchasers are responsible for any duties and/or taxes levied at the point of entry into the destination country. A commercial invoice is provided with all goods shipped.

DELIVERY: Every effort will be made to achieve delivery dates quoted on the web site, by telephone or any other media, but we will not be liable for any loss, direct or indirect or consequential arising from delay in delivery. In the event of goods being out of stock after an order has been placed and paid for, motalines.co.uk will try to obtain and despatch the goods  within seven days of the order date. However, if this is not  possible, then motalines.co.uk will repay the purchaser the price of the goods, or offer an alternative delivery date, or an alternative similar product, at the buyer's discretion.

SHIPPING/CARRIAGE: Carriage for the delivery of goods to a destination in U.K. Mainland will be charged on all orders below £45.00 nett of VAT. Orders above this amount will normally be Carriage Paid. motalines.co.uk reserve the right to charge a special Carriage charge on items that are either; Heavy, Bulky, Supplied direct from a supplier, to a destination outside of the U.K. Mainland  or on a Carrier Service other than that normally used. The final price quoted on the payments page is the price of the goods including delivery and packing to the stated destination.

GUARANTEE: motalines.co.uk undertake to replace (or credit customers if a replacement is not available or at their discretion), for items which have failed due to genuine design faults or bad workmanship. Items that show damage through misuse will not be considered for replacement or credit. We remind customers to assess the condition of the product before applying for a replacement or credit. In no circumstances shall the seller be liable, in contract, tort (including negligence or breach of statutory duty) or otherwise whatsoever and howsoever arising for any loss of profit, business, contracts, revenues or anticipated savings or for any special, indirect or consequential damage of any nature whatsoever.
All products are subject to a 14 day 100% satisfaction guarantee, whereby, if the customer is not 100% satisfied with the goods supplied, they maybe returned for a full refund or credit, (at the customers own expense, unless later proved to be faulty, when a refund will be made to cover reasonable postage or carriage costs). This guarantee does not cover goods that have been used, damaged or defaced in any way, (unless faulty). Goods should be returned in a re-saleable condition with the original packaging.

RETURN OF GOODS: All goods supplied in accordance with customers orders will not be accepted for return without prior consent by motalines.co.uk, which does not deal on a sale or return basis.

CANCELLATIONS: Orders may not be cancelled once in transit.

CLAIMS FOR LOSS OR DAMAGE: Shortages or damage should be advised within 7 days of receipt. Claims after this period will not be accepted. The carriers delivery note must be endorsed "received damaged / open / missing".

SPECIFICATIONS: Every effort has been made to ensure that items in this website are accurately specified and believed to be fit for the purpose described. No warranty to this effect is given and no responsibility can be accepted in the event of injury or damage arising from an error or misdescription.

FORCE MAJEURE: motalines.co.uk shall not be responsible for any loss, damage, delay or non performance of any contract arising, directly or indirectly, from any cause outside the control of the company.

CONFIDENTIALITY: motalines.co.uk undertake to exercise all reasonable precautions to keep information supplied to us by customers strictly confidential. We use our customer information to advise our clients of our goods and services that we feel will be of interest to them (unless expressly instructed otherwise in writing) but the information is not sold or supplied to an outside agency.

DISPUTES: This contract shall be governed by English law and English courts shall have the exclusive jurisdiction in any dispute that might arise save that the company may institute and maintain proceedings in respect of this contract in any country. Proceedings against a foreign customer may be served by post addressed to them in any consulate of their country or residence or nationality.

Motalines
Unit A3
Westpark 26
Wellington
Somerset
TA21 9FH

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